Appointment and queue updates
Confirm bookings, share preparation instructions, offer rescheduling, and notify patients when their token or consultation is approaching.
Patient communication
WhatsApp Integration
Keep patients informed before, during, and after care.
Connect MedicoreERP with the official WhatsApp Business Platform to automate appointment updates, reminders, secure report links, invoices, payment requests, discharge instructions, and follow-up communication.
Official Business APIConsent-based messagingMultilingual templatesDelivery tracking
Capabilities
What WhatsApp Integration includes
Designed around real hospital workflows, security requirements, and operational accountability.
Appointments and reminders
Send booking confirmations, preparation instructions, reschedule options, queue updates, and no-show reduction reminders.
Reports and prescriptions
Notify patients when reports or prescriptions are ready and deliver access through authenticated, time-limited secure links.
Invoices and payment links
Share billing notifications, itemized invoice links, outstanding balance reminders, receipts, and supported online payment options.
Two-way patient conversations
Route replies to the right front-desk, billing, laboratory, pharmacy, or care team queue with context from the patient journey.
Follow-up and patient engagement
Automate medication reminders, post-discharge check-ins, vaccination recalls, health campaigns, and feedback collection.
Consent, privacy, and audit
Record opt-in and opt-out status, control approved templates, avoid unnecessary PHI, and retain a complete communication audit trail.
Connected workflows
More ways MedicoreERP connects
Practical integrations for clinical care, patient service, revenue, and hospital operations.
Reports, prescriptions and pharmacy
Notify patients when results or medicines are ready and send secure links for prescriptions, reports, refill requests, and pickup updates.
Billing and digital payments
Share invoice notifications, payment links, outstanding reminders, receipts, insurance document requests, and settlement updates.
Admission and discharge support
Send admission instructions, attendant guidance, discharge summaries, medication schedules, and follow-up appointment reminders.
Preventive care and recalls
Automate vaccination reminders, chronic-care check-ins, health-package campaigns, annual reviews, and missed-visit recalls.
Patient support conversations
Route patient replies to front desk, billing, laboratory, pharmacy, nursing, or support teams with ownership and response tracking.
Implementation
A controlled path from setup to scale
1
Consent
Capture the patient's preferred language, number, and messaging consent.
2
Trigger
Start approved messages from appointments, orders, billing, or discharge events.
3
Engage
Let patients confirm, reschedule, pay, or reply through guided actions.
4
Audit
Track template, delivery, read, response, opt-out, and staff follow-up status.
Patient communication without careless data exposure
MedicoreERP uses approved templates, consent checks, minimal message content, secure portal links, role-based staff access, and auditable delivery records. Sensitive clinical details can remain inside the authenticated patient portal.
MedicoreERP
See WhatsApp Integration in action
Book a guided walkthrough using a workflow relevant to your hospital.