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Healthcare ERP glossary

SEO-friendly definitions that connect buyers to the right product and solution pages.

ABDM

Ayushman Bharat Digital Mission — India’s national digital health framework covering ABHA IDs, registries, consent, and health information exchange.

ABHA

Ayushman Bharat Health Account — a unique health ID that links a patient’s consented health records across facilities.

Appointments

Scheduling of patient visits with doctors, rooms, or teleconsult slots, including online booking, queues, and no-show management.

Billing & Invoices

Creating itemized patient bills and tax invoices for OPD/IPD, pharmacy, and lab services, including payments and receipts.

Clean Claim

A claim submitted with complete, accurate coding and documentation so it can be paid on first submission without manual intervention.

Denial Management

The process of preventing, predicting, appealing, and resolving rejected or unpaid insurance claims.

EMR / Electronic Medical Records

A digital chart that stores a patient’s clinical history — notes, problems, medications, orders, and results — with audit trails and role-based access.

FHIR

Fast Healthcare Interoperability Resources — the modern HL7 standard for exchanging healthcare data as discrete resources such as Patient, Encounter, and Observation.

HIS / Hospital ERP

Hospital Information System or medical ERP — the operational platform covering clinical, ancillary, revenue, supply chain, and workforce workflows.

HL7 v2

A widely deployed messaging standard used for lab interfaces, ADT events, and legacy hospital system integrations.

LIS

Laboratory Information System — software that manages sample accessioning, analyzer interfaces, QC, and result reporting.

Patient Reminders

Automated SMS, WhatsApp, or email messages that remind patients about appointments, follow-ups, and medication refills.

Revenue Cycle Management (RCM)

The end-to-end financial workflow from patient registration and coding through claims submission, denial management, and collections.

SMART on FHIR

An authorization framework that lets third-party apps securely launch inside an EHR using OAuth 2.0 scopes over FHIR APIs.

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